top of page
FREQUENTLY ASKED QUESTIONS
-
Do you have a minimum quantity?Yes, we have a minimum quantity of 30 on all wedding suites, acrylics, and anything with foil and letterpress and anything die cut (circle menus). Day-of papers, table numbers, tags, menus and thank you cards can be at lower quantities.
-
What is your turnaround time?Full suites: 3-8 weeks barring any delays. Acrylic only order or day of papers are 1-2 weeks.
-
How long before my wedding should I place an order for wedding suites?6-8 months if you are ordering a full suite.
-
How does the process work?Click this link for a full and detailed description of how it works.
-
How long is production?Production is defined as the portion of your order that is in print. It comes after Proof Approval. Production normally takes 2 weeks. During high volumes and the busy season, it can extend to 3 weeks.
-
How long does assembly take?Assembly adds 5 business days.
-
What is your downpayment?The downpayment is 50% of the total invoice.
-
Do you require a contract?We no longer require a contract but you do have to agree to the Terms of Service. You do so by making a downpayment or payment in full.
-
What is a Proof Approval Form?A Proof Approval Form is a form that the couple signs off on designating the order “approved for print”. It is required prior to production. Nothing will go to print without an digitally authorized signature.
-
If I want to DIY the assembly, how do I do that?"Here is a link to various assembly tutorials: https://youtube.com/playlist?list=PLdfUWxqmKdM8CFmUV-Ctzp90QTaARDrTX
bottom of page