Frequently asked questions
Do you have a minimum quantity?
Yes, we have a minimum quantity of 50 on all wedding suites, acrylics, and anything with foil and letterpress and anything die cut (circle menus). Day-of papers, table numbers, tags, menus and thank you cards can be at lower quantities.
What is your turnaround time?
Full suites: 4-8 weeks barring any delays.
Acrylic only order or day of papers are 1-2 weeks.
Why is your turnaround time so long?
Each design is completely customized for each couple. Unlike big box invitation companies, you are provided with one on one communication at all times with the designer. All papers are luxury, and many times, custom materials need to be ordered. Due to the high rate of variation between each order, The Prettiest Pixel does not stock most materials.
How long before my wedding should I place an order for wedding suites?
6 months if you are ordering a full suite.
How does the process work?
Click this link for a full and detailed description of how it works:
How long is production?
Production is defined as the portion of your order that is in print. It comes after Proof Approval. Production normally takes 2 weeks. During high volumes and the busy season, it can extend to 3 weeks.
How long does assembly take?
Assembly is 5-8 business days. If you choose to upgrade to assembly, we staff up for that! We use non-latex gloves so no oils or fingerprints get on your luxury acrylics or papers!
What is your downpayment?
The downpayment is 50% of the total invoice.
Do you require a contract?
Yes, we require a contract for every order. We can not begin work on your order until the contract is signed. All paper work is digital.
What is a Proof Approval Form?
A Proof Approval Form is a form that the couple signs off on designating the order “approved for print”.
It is required prior to production. Nothing will go to print without an digitally authorized signature.
What are three thickness of acrylics?
Visit our Youtube channel for more information on that! Here’s a specific video on the thicknesses: https://youtu.be/hy4lTQWG6rU
If I want to DIY the assembly, how do I do that?
Here is a link to various assembly tutorials: https://youtube.com/playlist?list=PLdfUWxqmKdM8CFmUV-Ctzp90QTaARDrTX