Question 1

Do you have a minimum quantity?

Accepted Answer

Yes, we have a minimum quantity of 30-50 on all wedding suites. The minimum is evaluated per project.

Question 2

What is your turnaround time?

Accepted Answer

Full invitation suites: 4-8 weeks based on the complexity of the suite. Assembly adds on a 5 business days. 
Wedding day papers: 2-3 weeks

Question 3

How long before my wedding should I place an order for wedding suites?

Accepted Answer

7-8 months if you are ordering a full suite.

Question 4

How does the process work?

Accepted Answer

Click this link for a full and detailed description of how it works.

Question 5

How long is production?

Accepted Answer

Production is defined as the portion of your order that is in print. It comes after Proof Approval and final payment. Production normally takes 2-3 weeks. During high volumes and the busy season, it can extend to 4 weeks if it's a multiprocess print process with very extensive design.

Question 6

How long does assembly take?

Accepted Answer

Assembly adds 5 business days.

Question 7

What is your downpayment?

Accepted Answer

The downpayment is 50% of the total invoice. 
The remaining balance is due at the signing of the Proof Approval. 
An order can not go to print without both Proof Approval an final payment.

Question 8

Do you require a contract?

Accepted Answer

We no longer require a contract but you do have to agree to the Terms of Service which serves as our contract. By making a downpayment or paying in full, you agree to the terms of service.

Question 9

What is a Proof Approval Form?

Accepted Answer

A Proof Approval Form is a form that the couple signs off on designating the order “approved for print”. 
It is required prior to production. Nothing will go to print without an digitally authorized signature.

Question 10

If I want to DIY the assembly, how do I do that?"

Accepted Answer

Here is a link to various assembly tutorials: https://youtube.com/playlist?list=PLdfUWxqmKdM8CFmUV-Ctzp90QTaARDrTX

Question 11

What are types of invitations do you offer?

Accepted Answer

We offer the following:

Digitally Printed Invitations
Middi Clear Acrylic Invitations
Middi Frost Acrylic Invitations
Letterpress (matte ink) on double thick cardstock
Letterpress (matte ink) on handmade paper
Shiny Foil on any of the materials listed above.

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